Privacy Policy
This Privacy Policy (the "Policy") outlines how Narrin AI ("we," "our," or "us") handles information collected from users of our artificial intelligence character interaction platform.
This Policy applies to our website and all digital services that link to this Policy (collectively, the "Platform"). By accessing or using our Platform, you agree to the data practices described herein.
If you disagree with any part of this Policy, please discontinue use of our Platform immediately.
1. Information Collection
We gather various types of information to provide and enhance our Platform services. The specific data we collect depends on how you interact with our Platform.
Direct Information Submission
You may voluntarily provide information when you:
- Create an account or user profile
- Engage in conversations with AI characters
- Subscribe to our services or newsletters
- Contact our support team
- Participate in surveys or promotional activities
This information may include:
- Email address and username
- Payment and billing information
- Chat conversations and character interactions
- User-generated content and character creations
- Communication records with our team
Automated Data Collection
Our Platform automatically collects certain technical information through cookies, analytics tools, and similar technologies:
- Device and browser specifications
- Internet service provider details
- Website navigation patterns
- Session duration and frequency
- IP address and general location data
- Platform version and feature usage
Third-Party Sources
We may receive information from external sources, including:
- Social media platforms when you connect your accounts
- Referral partners and affiliate networks
- Analytics and advertising service providers
- Payment processors and financial institutions
2. Information Usage
We utilize collected information for the following purposes:
- Platform Operation: Delivering core AI character interaction services
- Personalization: Customizing user experience and character responses
- Communication: Sending updates, notifications, and support responses
- Enhancement: Improving AI models and Platform functionality
- Security: Preventing fraud and maintaining Platform safety
- Analytics: Understanding usage patterns and user preferences
- Compliance: Meeting legal obligations and enforcing our terms
- Marketing: Promoting relevant features and services
We may combine information from different sources to better understand user needs and improve our services. Aggregated and anonymized data may be used for research and development purposes.
3. Information Sharing
We share your information only in specific circumstances:
Service Providers
We work with trusted third-party vendors who assist with:
- Cloud hosting and data storage
- Payment processing and billing
- Customer support and communication
- Analytics and performance monitoring
- Marketing and advertising services
Legal Requirements
We may disclose information when required by law or to:
- Respond to legal processes and government requests
- Protect our rights and property
- Ensure user safety and Platform security
- Investigate potential violations of our terms
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
User-Directed Sharing
Certain Platform features allow you to share content publicly or with other users, such as creating public AI characters or participating in community features.
4. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training programs
- Secure data centers with physical protection measures
- Incident response procedures for potential breaches
While we strive to protect your information, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.
5. AI Advice Disclaimer and User Responsibility
No Professional Advice
IMPORTANT: AI characters do NOT provide professional advice. The AI characters on Narrin AI are designed for entertainment, companionship, and general conversational purposes only. They are not qualified to provide medical, legal, financial, psychological, or any other form of professional advice. Any information, suggestions, or responses provided by AI characters should not be considered as professional guidance or recommendations.
You must ALWAYS consult with qualified professionals for:
- Medical decisions - Consult licensed healthcare providers
- Legal matters - Consult licensed attorneys
- Financial decisions - Consult certified financial advisors
- Mental health concerns - Consult licensed therapists or counselors
- Any other professional services - Consult appropriate licensed experts
AI characters may provide general information or discuss topics related to these areas, but such discussions are for informational or entertainment purposes only and should never replace professional consultation.
User Responsibility and Privacy Implications
YOU ARE 100% RESPONSIBLE FOR YOUR OWN DECISIONS. By using Narrin AI's services, you explicitly acknowledge and agree that:
- You are solely and entirely responsible for any decisions you make based on interactions with AI characters
- You will not rely on AI characters for professional advice of any kind
- You understand that AI responses are generated algorithmically and may contain errors, inaccuracies, or inappropriate content
- You will independently verify any information provided by AI characters before taking any action
- You will not hold Narrin AI liable for any consequences resulting from your use of or reliance on AI character responses
- You accept full responsibility for how you interpret and act upon any AI-generated content
- You understand that sharing sensitive personal information with AI characters is at your own risk
NARRIN AI EXPRESSLY DISCLAIMS ALL LIABILITY for any damages, losses, or negative consequences that may result from your interactions with AI characters or your reliance on any information, suggestions, or content provided by them. This includes but is not limited to physical harm, financial loss, legal consequences, emotional distress, or any other type of damage.
If you are experiencing a medical emergency, mental health crisis, or any urgent situation requiring professional assistance, immediately contact appropriate emergency services or qualified professionals. Do not rely on AI characters for crisis intervention or emergency assistance.
Data Collection During AI Interactions
Please be aware that conversations with AI characters are stored and may be used to improve our services. Avoid sharing sensitive personal information, including but not limited to:
- Social security numbers or government ID numbers
- Financial account details or passwords
- Medical records or health information
- Legal documents or confidential business information
- Any other information you would not want stored or potentially reviewed
6. User Rights and Choices
You have several rights regarding your personal information:
Account Management
- Access and update your profile information
- Download your data in a portable format
- Delete your account and associated data
- Manage communication preferences
Privacy Controls
- Opt out of marketing communications
- Adjust cookie and tracking preferences
- Control public visibility of your content
- Request correction of inaccurate information
Regional Rights
Depending on your location, you may have additional rights under local privacy laws, including the right to object to certain processing activities or request data portability.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Policy.
Specific retention periods depend on:
- The type of information and its purpose
- Legal and regulatory requirements
- Your account status and activity level
- Business needs and operational requirements
When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.
8. International Data Transfers
Our Platform operates globally, and your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
9. Children's Privacy
Our Platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
If we discover that we have collected information from a child under 13, we will promptly delete such information. Parents or guardians who believe their child has provided information to us should contact us immediately.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:
- Email notifications to registered users
- Prominent notices on our Platform
- Website notifications and alerts
Your continued use of our Platform after policy updates constitutes acceptance of the revised terms.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Narrin AI Privacy Team
Email: info@narrin.ai
For general inquiries: info@narrin.ai
Response time: We aim to respond to all privacy-related inquiries within 30 days.